At ChimneyWale, we are committed to delivering your orders safely and on time across India.
Order Processing
Orders are usually processed within 1–2 business days after confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.
Delivery Time
Most orders are delivered within 3–10 business days depending on the delivery location and product availability.
Cash on Delivery (COD)
Cash on Delivery may be available for eligible products and serviceable pin codes. ChimneyWale reserves the right to disable COD for certain locations or products.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before order confirmation.
Order Tracking
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).
Delivery Delays
Delivery timelines may be affected by weather conditions, courier delays, public holidays, or other circumstances beyond our control.
For shipping-related questions, please contact our support team at support@chimneywale.com.